Customer Satisfaction Survey

CASCADEwest Building & Home Inspection is committed to 100% customer satisfaction.

In order for us to continue to improve our service to you, please let us know how we are doing by filling out our Satisfaction Survey

Your Name.

Day/Date of inspection.

Address of the Property Inspected.

Appointment scheduled by:
Client
Real Estate Professional
Bank/Mortgage Co.
Relocation Company
Other

How did you find us?
Referred by:
Friend
Relative
Real Estate Professional
Internet
Yellow Pages
Other

Your experience with us on the phone was::
Great! You answered all my questions/concerns at the time of scheduling.
Very good. Professional, courteous in addressing my concerns.
Fair. Phone skills need improvement.

Your experience with our on line scheduling system:
Simple and Easy .
Acceptable but needs change.
Difficult to use, needs improvement.
System was down or inoperable.

Inspector arrival time:
Early
On time
Late

The Inspector presented himself as:
Very Professional
Above Average
Tolerable
A Real Dim Bulb

The Inspector thoroughness was:
Amazing
Adequate
Below average
Poor

The Report was:
Thorough
Fairly Clear
Did not Understand
Useless

The value of this service was:
A Great Value
Appropriate
Overpriced

I would recommend this service:
To Every Home Buyer
Probably, if I remembered
Maybe
Never

Comments: